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Terms & Conditions

1. Introduction

These Terms & Conditions apply to all vehicle leasing agreements arranged by Bywater Motor Group LTD. By entering into a leasing agreement through us, you agree to be bound by these Terms.

 

2. Our Role

We act as a credit broker, not a lender. We will introduce you to one or more finance providers who may be able to provide vehicle finance for your requirements. We may receive a commission for this introduction.

 

3. Administration Fee

A non-refundable administration fee of £295 is payable on all vehicle leasing agreements. This fee is charged for processing your application, securing your chosen vehicle, and arranging delivery.

 

4. Orders and Delivery

 

  • All vehicle images and descriptions on our website are for illustrative purposes only.

  • Vehicle specifications, availability, and prices may change without notice.

  • Estimated delivery dates are provided by the supplying dealer and cannot be guaranteed. We will not be liable for any losses arising from delays beyond our control.

 

5. Finance and Credit Checks

 

  • All finance agreements are subject to status, credit approval, and availability.

  • You must provide accurate and complete information for the credit application process. Providing false information may result in cancellation of your agreement.

 

6. Payments and Charges

 

  • Monthly rentals, initial payments, and terms are set out in your finance agreement with the provider.

  • Excess mileage and damage charges may apply at the end of the lease, as defined by the finance provider.

 

7. Cancellations

 

  • If you cancel your order after signing the vehicle order form, administration fees are not refundable.

  • Your statutory cancellation rights under the Consumer Contracts Regulations and/or Consumer Credit Act may apply, depending on the agreement type.

 

8. Maintenance and Insurance

 

  • Unless otherwise stated, you are responsible for maintaining and servicing the vehicle in accordance with the manufacturer’s guidelines.

  • You must arrange and maintain fully comprehensive insurance for the vehicle throughout the lease term.

 

9. Limitation of Liability

We are not liable for any loss or damage arising from:

 

  • Delays in vehicle delivery caused by manufacturers, dealers, or external factors.

  • Inaccurate or incomplete information provided by you.

  • Any financial loss beyond the total amount of the administration fee you have paid us.

 

10. Complaints

We aim to provide excellent service at all times. If you are dissatisfied, please contact us in writing. If your complaint cannot be resolved, you may have the right to refer it to the Financial Ombudsman Service.

 

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

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